Publicaciones

Artículos

Usability Testing Experiment Applied to Redesign on Point-of-Sale Software Interfaces Using User-Centered-Design Approach
In this paper, we present a crossover experiment with a remote usability testing to validate a User Centered Design process applied to a point-of-sale user interfaces redesign, in which the...
Año de publicación: 2021
A Framework Based on UCD and Scrum for the Software Development Process
This paper proposes a framework that successfully includes UCD techniques and roles into Scrum. A systematic literature review was previously developed with the purpose of defining the most relevant methodologies...
Año de publicación: 2021
A Usability Evaluation Process Proposal for ATM Interfaces
Usability evaluations are relevant to know the Usability of a software product. However, it is becoming increasingly important to obtain quantitative information that can be measured, and therefore be compared...
Año de publicación: 2021
Web Analytics for User Experience: A Systematic Literature Review
User experience is an essential software quality concept for companies nowadays. Development teams attempt to guarantee that their digital products provide a satisfying experience. Likewise, several evaluation methods have emerged...
Año de publicación: 2021
Challenges and Opportunities on the Application of Heuristic Evaluations: A Systematic Literature Review
Heuristic evaluation belongs to the usability inspection methods and is considered one of the most popular methods since it allows to discover over 75% of the total usability problems involving...
Año de publicación: 2021
Improving the Withdrawal Functionality on ATM Using a UCD Framework. A Case Study
Nowadays, the use of electronic payment methods has increased due to the COVID-19 pandemic. The use of cash has been limited to reduce interactions; however, in developing countries, there is...
Año de publicación: 2021
Validation of a Questionnaire to Evaluate the Usability in the Peruvian Context
Usability is considered one of the most significant aspects to contemplate during the software development process. For this reason, it is necessary to have tools that allow development teams and...
Año de publicación: 2021
A Systematic Review of User-Centered Design Techniques Applied to the Design of Mobile Application User Interfaces
Mobile Applications have become greatly important in current days, as they allow the execution of certain tasks in an efficient way. Furthermore, nowadays every person has a mobile phone which...
Año de publicación: 2021
Developing and Validating a Set of Usability and Security Metrics for ATM Interfaces
In previous works, the authors evidenced the lack of specific metrics for UX improvement in the ATM domain, and the importance of the Usability and Security of ATM interfaces, principally...
Año de publicación: 2021
Relation Between Usability and Accessibility: A Case Study in Peruvian E-Commerce Websites
The accessibility together with the usability are two important quality attributes that must be considered in the development process of software products. However, it is possible to find a significant...
Año de publicación: 2021