Proposal of Usability Metrics to Evaluate E-commerce Websites
Usability form as an important aspect nowadays for software products, even more, when we talk about transactional websites. However, in the present, there are not enough metrics to help us measuring usability level from an E-commerce portal, for this reason, we present a new proposal of metrics of usability. While working on the proposal, we did a research to identify 39 metrics and 10 existing aspects, then we created usability metrics and finally we validated the proposal with five specialists, based on interviews and questionnaires.
Autor(es):DÍAZ, Ediber
FLORES, Silvia
PAZ, Freddy
Año: 2019
Título de la revista: 21st International Conference on Human-Computer Interaction (HCI International 2019)
Ciudad: Orlando, Florida, Estados Unidos
Volumen: 21
Número: 21
Página inicial - Página final: 85-95
ISSN: 978-3-030-23535-2
Url: https://link.springer.com/chapter/10.1007/978-3-030-23535-2_6