Developing QR Authentication and Fingerprint Record in an ATM Interface Using User-Centered Design Techniques
ATMs are widely used around the world, which leads to the development of new functionalities that need to consider usability. For this reason, the following article presents the development of graphical interfaces for ATM of BBVA Continental Bank, which follows a user-centered process design. In the first place, we gathered information about our target user. Then, we developed a prototype based on the previous information and the needs of the bank, which also took into account expert’s feedback. Finally, real users in the bank itself validated the prototypes.
Autor(es):CHUMPITAZ, Diana
PEREDA, Kevin
ESPINOZA, Katherine
VILLARREAL, Carlos
PÉREZ, William
MOQUILLAZA, Arturo
DÍAZ, Jaime
PAZ, Freddy
Año: 2019
Título de la revista: 21st International Conference on Human-Computer Interaction (HCI International 2019)
Ciudad: Orlando, Florida, Estados Unidos
Volumen: 21
Número: 21
Página inicial - Página final: 420-430
ISSN: 978-3-030-23535-2
Url: https://link.springer.com/chapter/10.1007/978-3-030-23535-2_31