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Artículos en memoria o anales de congreso indizado
Application of the Usability Metrics of the ISO 9126 Standard in the E-Commerce Domain: A Case Study

Quantitative metrics are one of the few tools that allow specialists in the field of Human-Computer Interaction (HCI) to obtain numerical values about the level of usability of a software system. Although the advantages that software metrics provide, there is not enough evidence about their use in the literature. In this paper, we describe the evaluation process and the application of the usability metrics proposed by the ISO 9126 standard to evaluate a specific software product in the E-Commerce domain. The purpose of this study is to establish a guide that can be used by professionals in Software Engineering and related areas, to determine the correct level of usability of a set of graphical user interfaces that are designed as part of the front end of a system. In the same way, we describe the example of an application in which the entire inspection process is followed.

Autor(es):
PAZ, Freddy
DIAZ, Ediber
PAZ, Freddy Asrael
MOQUILLAZA, Arturo
Año: 2019
Título de la revista: 2nd International Conference on Intelligent Human Systems Integration (IHSI 2019)
Ciudad: San Diego, California, Estados Unidos
Volumen: 2
Número: 2
Página inicial - Página final: 352 - 356
ISSN: 978-3-030-11050-5
Url: https://link.springer.com/chapter/10.1007/978-3-030-11051-2_54